Shipping Info

Why didn't my order qualify for FREE Shipping?

Each items ordered as well as the shipping address needs to be qualified to receive FREE Shipping. FREE Shipping page has more details about what items and addresses qualify.

Free Shipping

To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible products inside your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" when your shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 5-9 business days after all of the merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

International Shipping

We gladly accepts orders from all around the world. Available products, shipping rates and fees could vary with respect to the delivery address on your order.

To ascertain the shipping rate information specific for your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. For more info, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages might be subject to the customs fees and import duties of the country in which you have the transaction shipped. These charges are normally the recipient's responsibility. To get more details, read about Restrictions (which pertain to all international shipments) and Import Fees Deposits within the resellers World shipping page.

Restrictions

The subsequent items can be shipped to almost all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling as they are extremely heavy (as an example, multi-volume sets) may not be shipped outside the U.S. If this is the situation, it will likely be noted on the product detail page.

Returns & Replacements

The aforementioned conditions (including, if applicable, terms based on the Import Fee Deposit) also pertain to the shipment of any replacement product which may be shipped if there's a problem with the shipment. Any time you return an item to us, you will be the exporter in the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. For additional information please utilize "Contact Us" form page.

Customs, Duties, and Taxes

You're liable for assuring that the product might be lawfully imported to your destination country. When ordering the recipient will be the importer of record and will observe all laws and regulations of the destination country. Orders that are shipped to countries outside the United States can be susceptible to import taxes, customs duties and fees levied from the destination country. The recipient of an international shipment could be subject to such import taxes, customs duties and fees, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we've no control over these charges and cannot predict whatever they may be. Customs policies vary widely from country to country; you need to contact your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery quotes.

Shipping Charges and Times by Geographic Region

When orders shipped internationally make it to the destination country, they are controlled by customs clearance procedures which could cause delays beyond original delivery estimates.

Dealers may have policies that differ from our conditions. For items you have purchased from the vendor, please see the applicable seller's policies for the other stipulations that could apply to your purchase of such products.


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